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Frequently Asked Questions

Ear Wax Removal

Earwax microsuctioning is a procedure performed by healthcare professionals to safely remove excessive or impacted earwax from the ear canal using a specialised device called a microsuction probe. It is a gentle and precise technique that involves the use of low-pressure suction to extract the wax. The procedure is performed under direct visualisation, ensuring safe and effective removal of the earwax without the use of water. Please visit our Ear Wax Removal Page for more information on the procedure and what you can expect. 

An Ear Wax Removal consult is $115 and this is for both ears. As this fee is for a consultation, there is no discount for ear wax in only one ear. 

During your consult, your Audiologists will take before and after photos of your ear using a video otoscope. You get to see what it looks like in your ear, and we use the opportunity to educate you on any questions you may have.

If there is no wax found in your ears, we charge a standard consult of $50.

Yes we do! We only need for them to be old enough sit still on their own, or on your lap while we perform the procedure. A good age is typically from 3years

Yes! Holistic Hearing Solutions is conveniently located at Bell Place in Mudgeeraba. It has ample parking, and a lot of it is in the shade. Head over to our Contact Us page for directions and business hours. 

Excessive earwax can partially or completely block the ear canal, reducing the amount of sound that reaches the eardrum. This can disrupt the auditory system and lead to a perception of phantom sounds (ringing, buzzing, or humming). 

Once the earwax is safely removed, tinnitus (the ringing sounds) often resolves. However, if it persists, we can assist with further investigation to rule out other causes, such as noise exposure, hearing loss, or circulatory issues. Our clinic in Mudgeeraba is equipped with state-of-the-art equipment to perform hearing testing. 

If you suffer from regular wax build up, you may discuss this with your GP, to determine if a Chronic Disease Management Plan can be issued for you. This will entitle you to up to 5 Audiology consults per year, for which there is a Medicare rebate of $60.35 per consult.

Our Audiologists are registered with Medicare, and can therefore claim this rebate on your behalf. 

Hearing Assessments

Yes, we have 2 University Qualified Audiologists that can perform comprehensive hearing assessments at our clinic in Mudgeeraba. The clinic is equipped with state-of-the-art equipment, and a big green sound booth for testing.

We will discuss your results with you in detail afterwards and can produce a report for your referring doctor. 

A Comprehensive Hearing Assessment costs a $165, and takes an hour. There is a Medicare Rebate of $60 if you have a referral from your doctor for a Hearing Assessment.

Yes we do! We welcome little ones older than 4 years. We appreciate that it can be a little scary, so we try and get creative to keep them focused.

Ringing in the ears is also referred to Tinnitus, and can be caused by a number of things, example Exposure to loud noises, Age-related hearing loss, or an Ear Wax build up. At Holistic Hearing Solutions, we will be able to help identify the cause, and can help you with a treatment plan.

General

Our Audiologists are registered with Medicare. Medicare rebates may apply if you have a Hearing test referral from a GP, ENT or a Neurologist.

Medicare also provide rebates for audology services if you are referred to your GP under a Chronic Disease Management Plan.

Patients with Private Health insurance may be eligible for a rebate on hearing assessments or hearing aids. Please call your insurer before your appointment  to confirm if you qualify for any rebates.