For General Practitioners
Fast, evidence-based hearing care — simple referrals for your patients
Two dedicated audiologists providing comprehensive diagnostic audiology, hearing rehabilitation, and tinnitus management on the Gold Coast.
Routine reports returned to your practice within 24–48 hours
We accept Medicare diagnostic referrals where eligible, HSP clients, and DVA clients.
REFER ONLINE DOWNLOAD REFERRAL PDF CALL 07 5619 3007Referral Options
How to refer — choose what works for your practice
Three simple pathways. Your admin team can use any of these on your behalf.
Online Referral Form
Minimal fields, auto-confirmation emailed to your practice. Fastest pathway to appointment.
REFER ONLINEFillable PDF (Email)
One-page fillable referral with checkbox reasons. Easy to attach from your practice software.
DOWNLOAD PDFPhone Referral
For urgent or complex cases. Call and we’ll prioritise appropriately.
Mon–Fri, 8:30am – 5:00pm
CALL 07 5619 3007Referral Checklist
What we need from you
The minimum required — keep it quick. Our online form captures all of this automatically.
Patient details — name, DOB, phone, email
Reason for referral / clinical question — tick boxes + free text on our form
Relevant history (optional quick-tick list)
Noise exposure, ototoxic meds, ear surgery, tinnitus, vertigo, cognitive concerns
Red flags → please phone us
Sudden loss, unilateral symptoms, severe otalgia, acute infection
Medicare Written Request Template
For Medicare-claimable diagnostic audiology items, a written request from the referring practitioner is required.
“Please assess and report on hearing status and provide diagnostic audiology testing as clinically indicated.
Clinical question / reason for referral: [insert].
Relevant history: [insert].”
Reporting
What we send back to your practice
Clear, actionable reports — not audiograms without context.
Routine reports within 24–48 hours
Summary of findings — plain English + key audiological results
Impression and recommendations
Management plan and follow-up schedule
Onward referral if indicated — ENT or other specialists
Patient education notes — so you can reinforce the plan
Patient Handouts
Downloadable resources for your patients
Print-ready handouts you can give patients at the point of referral. Branded, plain-English, 1–2 pages each.
Funding Quick Reference
Funding pathways at a glance
We can advise your patients on eligibility. Here’s the summary for your reference.
Medicare
- Diagnostic audiology items where eligible
- Written request from GP required
- Template available above
- We bulk bill eligible items
HSP
- Hearing Services Program (Australian Government)
- Eligible: pensioners, DVA, Aboriginal & Torres Strait Islander (50+)
- We are a contracted HSP provider
- Subsidised hearing aids and services
DVA
- Gold Card — all conditions covered
- White Card — hearing-related conditions
- We accept DVA clients directly
- Contact us to confirm specific entitlements
Paediatric Audiology
Children’s hearing assessments (age 4+)
We provide child-friendly hearing assessments in a comfortable, low-pressure environment. Early identification makes a real difference to speech, language, and learning outcomes.
Common reasons for referral:
Speech or language delays / concerns
Teacher or school-reported listening difficulties
History of recurrent otitis media
Failed school hearing screening
Parental concern about hearing
Suspected auditory processing difficulties
A parent-friendly prep sheet is included in the downloadable handouts above.
Patient Counselling Support
Quick reference for common questions
Practical summaries to support patient conversations. Not CPD — just useful context when a patient asks.
Most tinnitus is benign and associated with some degree of hearing loss. Key counselling points: reassure that tinnitus is common (~15% of Australians), it usually improves with time and management, and effective treatments exist. Refer for audiology assessment when tinnitus is persistent (>3 months), causing sleep disturbance or distress, or is unilateral/pulsatile (which warrants ENT review). We offer sound therapy, tinnitus retraining, and LACE auditory training.
Research consistently shows an association between untreated hearing loss and accelerated cognitive decline (Lancet Commission on Dementia, 2020). Hearing loss is identified as the largest modifiable risk factor for dementia. While causation is not established, addressing hearing loss through amplification and communication strategies may help reduce cognitive load and support social engagement — both protective factors for brain health. We frame this carefully with patients: “looking after your hearing is one of the things you can do for your brain health.”
Phone us directly for: sudden sensorineural hearing loss (within 72 hours), unilateral hearing loss or tinnitus without obvious cause, hearing loss with neurological signs (facial weakness, vertigo, headache), severe otalgia with hearing loss, suspected acoustic neuroma. These may need same-day or next-day assessment and possible ENT fast-track.
Most ear wax can be managed in general practice with irrigation or microsuction. Refer to us when: wax is obscuring the tympanic membrane and you need an audiological assessment, the patient has a history of ear surgery or perforation (we use gentle curette/suction), the patient wears hearing aids and has recurrent wax issues, or standard removal has been unsuccessful. We offer microsuction and curette removal as part of our hearing aid maintenance pathway.
About Us
Independent, holistic, evidence-based
Holistic Hearing Solutions is an independent audiology clinic in Mudgeeraba, Gold Coast. We’re not owned by a hearing aid manufacturer — our recommendations are based solely on what’s best for the patient.
We provide comprehensive diagnostic audiology, hearing rehabilitation, tinnitus management, and children’s hearing assessments (4+).
Location: Shop 2, 1 Bell Place, Mudgeeraba QLD 4213
Phone: 07 5619 3007
Email: referrals@holistichearingsolutions.com.au
Hours: Mon–Fri, 8:30am – 5:00pm
Parking: Free on-site parking available
Patients are saying…
In this interview Connie recommends Holistic Hearing Solutions because “Therese seems to be able to analyse it better, and not tell you wonderful stories … but tells you exactly how it is … She is very easy to talk to, I like her, and you can tell her everything … She really listens and gets to know really what I need.
Morris says before, when he and his family would go out, he felt isolated and embarrased. His family would say things and he would not know what it was. Now, with hearing aids, things are going very well. Louie’s expertise was key. He showed me how to use and to maintain the hearing aids.
What our clients say about us (over 100+ Google Reviews)
Holistic Hearing Solutions
Choosing the right audiologist is one of the most important decisions you can make for your long-term hearing health.
At Holistic Hearing Solutions, our independence is not just a business model — it is a clinical advantage. Being independent means we answer only to one priority: what is best for you.
Longer appointments. More time. More support.
Transparent pricing — no hidden contracts or upselling
Better fittings through Real Ear Measurements (REM)
Contact Us
Connecting with us is simple – choose the option that works best for you to discuss your hearing healthcare needs.
Send Us a Message
Email us anytime info@holistichearingsolutions.com.au
Visit Our Clinic
Shop 2, 1 Bell Place, Mudgeeraba, 4213
